Refund Policy

When you get a refund

If a report is not delivered, is faulty or is not as described, contact   with your order number (it starts with PK-). We will fix the report or deliver it again. If we cannot, you will get a refund. Refunds go back to the payment method you used.

Change of mind

We do not give refunds for a change of mind after delivery. This never affects refunds for reports that are not delivered, faulty or not as described.

Link, which sells your order, handles refund requests under its refund policy. Under that policy, you may be eligible for a cooling-off right to cancel your order under the consumer law of your country. Refund requests go to Link within 60 days of the purchase, and Link decides on each request. Link may refuse a request if it finds evidence of fraud or refund abuse. If your order is cancelled or refunded, your download links stop working.

Payments and refunds

Payments and refunds are handled by Sold through Link, LLC ("Link"), Stripe's affiliate and the merchant of record for our orders, under Link's Sold Through Link Terms and its refund policy. For help with a payment, contact Link at support.link.com. In some cases Link may refund a payment itself within 60 days of the purchase, for example to prevent a chargeback. If a payment is refunded, by us or by Link, or charged back, its download links stop working.

Your rights

This does not limit any rights you have under applicable law.

Contact

Stefan Pinckney, Stralgatan 9, 112 63 Stockholm, Sweden.